Managing your Storage

Please note that your GoTab / GoFone’s quoted storage has ~3GB occupied by the Android OS. The remaining storage is partitioned as ‘Internal Storage‘ and ‘Phone Storage‘. Internal storage is where you can install apps, phone storage is where you can store photos, music etc. As we are all obsessed with apps nowadays, many Android users find that they quickly fill up the Internal Storage and when installing apps they get a message saying ‘Insufficient storage’.

So our engineers decided to make the Internal Storage larger so you can install loads of apps (as you can only install apps inside the phone). This means that the Phone Storage is smaller (typically around ~1.5GB, or space for thousands of photos or music files). However, if you have loads of stuff to store then you can store this ‘outside’ of the phone in the cloud by using your free* 15GB Google Drive Cloud Storage or by cheaply adding a MicroSD card (max size is 32GB). We hope you find this solution gives you the best experience and use of your GoFone without any annoying warning messages and inability to install load of apps.

You typically don’t need to worry about managing apps beyond installing, opening, and using them. But there may be times when you want to know more about what’s happening behind the scenes in order to better manage your storage.

Important: Android manages and carefully guards the portion of internal storage where the system, apps, and most data for those apps are stored, because this area may contain your private information. It’s not possible to view this portion of internal storage when you connect your device to a computer with a USB cable. 

You’re able to optimize your memory usage by:

  • Uninstalling apps you don’t use.>
  • Deleting downloaded files or files you created.
  • Copying files between your device and a computer via USB or Bluetooth.
  • Removing content from Google Play that’s saved for offline use and streaming it via a Wi-Fi or mobile network.

Get information on app memory usage

You can use the Apps screen to adjust several aspects of the way your device uses memory. To view these settings, follow these steps:

  1. Open your device’s Settings menu .
  2. Under “Device,” touch Apps.
  3. You’ll see three tabs at the top of the screen, each displaying a list of apps or their components. Some of these settings may vary by your device and version of Android.
    • Downloaded. Displays apps you’ve downloaded on Google Play or other sources.
    • Running. Displays all apps, processes, and services that are currently running or that have cached processes, and how much memory they are using. The graph on the Running tab shows the total memory in use and the amount free. Touch Show cached processes or Show running services at the bottom of the screen or in the Menu Menu to switch back and forth.
    • All. Displays all apps that came with Android and all apps you downloaded on Google Play or other sources.

To switch the order of the lists displayed in the Downloaded or All tabs, touch Menu Menu > Sort by name or Sort by size.

To view details about an app or other item listed under any tab, touch its name. The information and controls available vary among different types of apps, but commonly include:

  • Force stop button. Stops an app that is misbehaving. Stopping an app, process, or service may cause your device to stop working correctly. You may need to restart your device after doing this.
  • Uninstall button. Deletes the app and all of its data and settings.
  • Disable button. Prevents the app from running, but does not uninstall it. This option is available for some apps and services that can’t be uninstalled.
  • Clear data button. Delete an app’s settings and other data without removing the app itself.
  • Clear cache. If the app stores data in a temporary area of the device’s memory, lists how much information is stored, and includes a button for clearing it.
  • Launch by default. If you have configured an app to launch certain file types by default, you can clear that setting here.
  • Permissions. Lists the kinds of information about your device and data the app has access to.