Please Note – If you just want to type A-Z and 1-10 you can just plug in your Keyboard Case and tap away. (In this case- where is the @ key- its “Shift + 2”)
If you want to use the £, €, “, @ symbols as shown on the keyboard then you need to complete the steps below as Android doesn’t support an external UK / Irish keyboard. If you don’t complete the below steps then some keys will be a bit jumbled up as Android defaults to an American US keyboard.
It only takes a jiffy to do this and you only need to set it up once. Then every time you plug in your Keyboard Case you need to tap 2 buttons to switch from your Virtual Keyboard to your Keyboard Case.
Download and Install the External Keyboard Helper app from the Play Store: Download Keyboard Helper From Play Store
Tap the Settings icon
Then Language & input
Then tap Default
Tap External Keyboard Helper so its highlighted as the default ‘input method’
Then tap the Settings icon at the right side of External Keyboard Helper
In the pop up box tap OK.
Note: This is a precautionary warning that applies to all external keyboard devices.
Tap Choose Keyboard Layout
Choose English (GB). You can now press your Home button and start typing using your external keyboard.
Whenever you plug in your Keyboard case you need to set the keyboard to “External Keyboard Helper”
When you unplug it you need to turn the virtual keyboard back on with English UK.
To do this you need to tap the External Keyboard Helper icon then tap either;
• English (UK) which is the Virtual Onscreen Keyboard,
• or to External Keyboard Helper which lets you use your keyboard case.
If you have any further issues please contact Technical Support Contact Technical Support